123Burger

Legal

SMS Consent Notice

How 123Burger uses SMS order updates — and how to control them

Order Updates Only

SMS messages are used exclusively to keep you informed about your order — never for unsolicited marketing.

100% Optional

The SMS checkbox is never pre-selected. You only receive texts if you actively choose to opt in at checkout.

Timely Notifications

Get notified the moment your order is confirmed, being prepared, or ready for pickup.

Easy to Stop

Reply STOP to any message at any time and you will never receive another SMS from us.

123 Burger customers may choose to receive SMS text updates about their order during checkout. This page explains exactly what you're agreeing to when you opt in, what messages you'll receive, and how to stop them at any time.

Exact Consent Language Shown at Checkout

“Text me when my order is ready. By checking this box, you agree to receive SMS order updates from 123 Burger. Message & data rates may apply. Reply STOP to unsubscribe.”

How SMS Opt-In Works

When placing an order online, you enter your phone number and may check an optional SMS consent checkbox. This checkbox is optional and is never pre-selected. You only receive SMS order updates if you actively choose to opt in by checking the box before submitting your order.

By checking that box you are providing your express written consent to receive automated text messages from 123 Burger at the phone number you provided. Consent to receive SMS is not a condition of purchasing any goods or services from us.

Messages You May Receive

If you opt in, messages may include:

  • Order confirmation — a summary of your order immediately after it is placed.
  • Order status updates — notifications when your order is being prepared.
  • Pickup notification — an alert when your order is ready for pickup.

Message frequency varies based on order activity. In most cases you will receive 2–4 messages per order. Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out

You can unsubscribe from SMS order updates at any time using any of the methods below:

  • Reply STOP to any SMS message from 123 Burger. You will receive a final confirmation and no further messages will be sent.
  • Reply HELP to any SMS message for assistance or contact us directly.
  • Contact our support team via the Feedback & Support page.

After opting out, you will not receive any further SMS messages. You can opt back in at any time by checking the SMS consent box during a future order.

Your Privacy & Data

123 Burger takes your privacy seriously. With respect to SMS consent and phone numbers:

  • We do not sell or share your phone number with third parties for marketing purposes.
  • We do not share SMS consent data with affiliates for marketing purposes.
  • Your phone number is used solely to deliver order-related SMS updates you requested.
  • Phone numbers are stored securely and handled in accordance with our Privacy Policy.

For full details on how we collect, store, and protect your personal information, please review our Privacy Policy.

Questions & Support

If you have any questions about our SMS program or this notice, please reach out:

You may also reply HELP to any SMS message and we will respond with assistance.

This SMS Consent Notice was last updated May 2026. 123 Burger reserves the right to update this notice. Any material changes will be posted on this page.